Privacy Policy
Last Updated: January 1, 2026
Effective Date: January 1, 2026
Quick Reference: Key Points
- ✓ We collect information you provide and information collected automatically when you use our Site
- ✓ We use your information to provide services, communicate with you, and improve our offerings
- ✓ We do not sell your personal information to third parties
- ✓ You have rights to access, correct, delete, and control your personal information
- ✓ We use cookies and tracking technologies (you can manage these through your browser)
- ✓ Your information may be transferred internationally with appropriate safeguards
- ✓ We implement security measures to protect your information
- ✓ You can opt out of marketing communications at any time
- ✓ Contact us at [email protected] with questions
Introduction
This Privacy Policy describes how SaaSy Brainformative ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or use our website at www.saasybrainformative.com (the "Site") or engage with our services.
We are committed to protecting your privacy and being transparent about our data practices. This policy explains your privacy rights and how the law protects you.
By using our Site or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect several types of information to provide and improve our services to you.
2.1 Information You Provide Directly
When you interact with our Site or services, you may provide us with the following information:
- Contact Information: Name, email address, phone number, company name
- Account Information: Username, password, and account preferences
- Service Information: Details about the services you request or purchase
- Communication Data: Information you provide when contacting us, including support inquiries, feedback, and survey responses
- Meeting Information: Scheduling preferences and appointment details when you book meetings through our platform
- Payment Information: is collected through 3rd party payment processors: Stripe, PayPal, et al.
2.2 Information We Collect Automatically
When you visit our Site, we automatically collect certain information about your device and browsing activity:
- Device Information: Web browser type and version, operating system, device identifiers
- Usage Information: IP address, time zone, pages visited, time spent on pages, links clicked, referring/exit pages
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies (see Section 8 for details)
2.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Service Providers: Third-party tools we use to deliver our services
- Public Sources: Publicly available information, including email server headers and DNS records when troubleshooting email deliverability issues for clients
- Business Partners: Information from partners who help us provide services to you
How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide and Manage Services
- Deliver the services you request or purchase
- Process transactions and send confirmations
- Manage your account and provide customer support
- Schedule and manage meetings and appointments
- Troubleshoot technical issues, including email deliverability problems
3.2 To Communicate With You
- Respond to your inquiries and requests
- Send service-related announcements and updates
- Provide technical support and account information
- Send marketing communications (with your consent where required)
3.3 To Improve Our Services
- Analyze usage patterns and trends
- Conduct research and development
- Test new features and functionality
- Gather feedback and improve user experience
3.4 For Marketing and Advertising
- Send promotional materials about our services (with your consent)
- Deliver targeted advertisements
- Measure advertising effectiveness
- Conduct marketing analytics
3.5 For Legal and Security Purposes
- Comply with legal obligations and regulatory requirements
- Protect against fraud, unauthorized access, and security threats
- Enforce our terms of service and other agreements
- Resolve disputes and investigate complaints
3.6 Legal Basis for Processing (For EU/UK Residents)
We process your personal information based on the following legal grounds:
- Consent: You have given explicit consent for specific processing activities
- Contract Performance: Processing is necessary to fulfill our contract with you
- Legitimate Interests: Processing is necessary for our legitimate business interests (unless overridden by your rights)
- Legal Obligation: Processing is required to comply with applicable laws
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party service providers who perform services on our behalf:
- Meeting Scheduling: Google Meet, Go High Level, Zoom
- Analytics Services: Google Analytics
- Payment Processing: e.g., Stripe, PayPal, Noomerik
- Email Services: Go High Level
- Hosting: HostGator/BlueHost
These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using it for other purposes.
4.2 Business Transfers
If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.
4.3 Legal Requirements
We may disclose your information when required by law or in response to:
- Legal process (subpoenas, court orders, legal proceedings)
- Requests from government authorities
- Situations involving potential threats to safety
- Protection of our rights, property, or safety
4.4 With Your Consent
Using our service is considered your explicit consent to share your information with other parties for the purpose of delivering the Service.
Your Privacy Rights
You have certain rights regarding your personal information, depending on your location.
5.1 General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
- Data Portability: Receive your information in a structured, commonly used format
- Withdraw Consent: Withdraw consent for processing based on consent (without affecting prior processing)
5.2 Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly at [email protected]
- Updating your account preferences
5.3 Cookie Management
You can control cookies through your browser settings and other tools (see Section 8).
5.4 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to Know: Request details about the personal information we collect, use, disclose, and sell
- Right to Delete: Request deletion of personal information
- Right to Opt-Out: Opt out of the "sale" of personal information (we do not sell personal information)
- Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights
Do Not Sell My Personal Information: We do not sell personal information to third parties as defined by the CCPA.
5.5 European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA) or UK, you have additional rights:
- Right to lodge a complaint with your local data protection authority
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time (where processing is based on consent)
5.6 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: [email protected]
Mail: Privacy, 1213 Denise Street, Deer Park, Texas, 77536
We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing your request.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6.1 Retention Periods
- Account Information: Retained while your account is active and for 1 year after account closure
- Transaction Records: Retained for 5 years for accounting and tax purposes
- Marketing Data: Retained until you unsubscribe or request deletion
- Technical Logs: Retained for 60 days for security and troubleshooting purposes
6.2 Deletion
When we no longer need your information, we will securely delete or anonymize it. Some information may be retained in backup systems for a limited time after deletion requests.
If you request deletion of your information, we will comply except where retention is required for:
- Legal obligations
- Dispute resolution
- Enforcement of agreements
- Legitimate business purposes
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7.1 Security Measures
- Encryption: Data transmitted to and from our Site is encrypted using SSL/TLS technology
- Access Controls: Strict access controls limit who can access personal information
- Secure Storage: Data is stored on secure servers with regular security updates
- Employee Training: Staff are trained on data protection and privacy practices
- Regular Audits: We conduct regular security assessments and audits
7.2 Your Responsibility
Please keep your account credentials confidential and notify us immediately if you suspect unauthorized access to your account.
7.3 Data Breach Notification
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
Please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
International Data Transfers
We are based in the United States and our service providers may be located in various countries around the world, including the United States and Canada. Your information may be transferred to, stored, and processed in countries outside your country of residence.
9.1 Data Transfer Safeguards
When we transfer personal information internationally, we implement appropriate safeguards, including:
- Standard Contractual Clauses: EU-approved contractual terms with service providers
- Adequacy Decisions: Transfers to countries deemed adequate by relevant authorities
- Other Legal Mechanisms: As approved under applicable data protection laws
9.2 EEA/UK Residents
If you are located in the European Economic Area or United Kingdom, your information may be transferred outside these regions. We ensure such transfers comply with GDPR and UK GDPR requirements.
By using our Site and services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
Children's Privacy
Our Site and services are not intended for children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without parental consent, we will delete that information as quickly as possible.
If you believe we have collected information from a child, please contact us immediately at [email protected].
Third-Party Links
Our Site may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties.
We encourage you to read the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by SaaSy Brainformative.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
12.1 Notification of Changes
- Material Changes: We will notify you of material changes by email, through a notice on our Site, or as required by law
- Minor Changes: We will update the "Last Updated" date at the top of this policy
- Review: We encourage you to review this policy periodically
12.2 Continued Use
Your continued use of our Site and services after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
SaaSy Brainformative
Re: Privacy Compliance
Email: [email protected]
Mail:
SaaSy Brainformative LLC
1213 Denise Street
Deer Park, TX 77536
Response Time: We will respond to your inquiry within 30 days.
Dispute Resolution
If you have a concern about our privacy practices that we cannot resolve directly, you have the right to:
- Lodge a complaint with your local data protection authority (EEA/UK residents)
- File a complaint with the appropriate consumer protection agency in your jurisdiction
- Seek other legal remedies available under applicable law
Additional Information
Purpose Limitation
We will not use your personal information for purposes other than those described in this Privacy Policy without your consent.
Data Minimization
We collect only the personal information that is necessary for the purposes described in this Privacy Policy.
Transparency
We are committed to being transparent about our data practices. If you have questions about how we handle your information, please contact us.
This Privacy Policy was last updated on January 1, 2026
© 2026 SaaSy Brainformative LLC. All rights reserved.
